casio school | music school | contact us | products/services | instrument rental | gallery | links | learning | map you are at: site home > shop enquiries :: 01254 697460 FREE LESSONS! Rent an instrument from our shop and receive a FREE LESSON - check out our Casio Keyboard Music School. About Us Established in 1986, Time and Tune has a reputation for the high quality and range of its products and for the professional advice freely given by its qualified staff. Above all, the emphasis is on friendly and personal service to all customers, regardless of age or musical ability. We are your local stockists of many types of keyboard, piano, string, brass and woodwind instruments. We are agents for numerous instrument manufacturers, including Besson, Buffet, Casio, Jupiter, Kemble, Trevor James, Vincent Bach and Yamaha. Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept only debit and credit card payments. We accept Switch, Visa , (and Visa Delta) & Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via the telephone as an alternative. Shipping And Handling Carrage charges for UK mainland. All orders are shipped using Royal Mail First Class post or ParcelForce standard delivery. Sheet music, <£10 = £2.25, <£20 = £3.95 and £20 to £50 = £4.95. Orders over £50 are shipped FOC. Tuners, Metronomes, Reeds, Strings and small accessories POST FREE. Flutes, Clarinets, Oboes, Keyboards £7.50. Saxophones, Brass £10.00. Digital Pianos, call or e mail for cost Cellos, Large Brass £15.00 Orders to non UK destinations charged at cost. Delivery Schedule We will deliver your order right away if possible. We will normally send your order to you in 7 business days if the order is in stock and at the most 28 days if not. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK normally 17.5% VAT is added. However books are zero-rated for VAT Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee All your goods are protected by your statutory rights. Returns Policy Our returns policy is simple. Returns can be made with prior authorisation, for any reason, within 7 days, as long as the products are securely packaged in an unused, saleable condition. A restocking fee of 10% will be made though to cover our costs. The Consumer Protection (Distance Selling) Regulations 2000 which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. we accept:

website design by copyc@t.web - part of telephone systems group Abbey Telecom...